We are proud to announce that we have received the distinguished 2024 Best of Home Care –Leader in Experience Award from HCP, the leading firm in experience management for post-acute care. The Leader in Experience Award is the highest recognition awarded by HCP and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Experience, Advanced Health Care is now recognized among the top 15% of home care providers participating in the nation.
This accomplishment demonstrates our 40-year history of dedication to excellent home care and quality improvement. To qualify for this award, Advanced Health Care clients and caregivers are interviewed each month by HCP and we received the highest national scores for client and caregiver satisfaction in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more.
“We are so grateful for the candid feedback from our employees and our clients”, says Sharla, Co-Owner of Advanced Health Care. “We use these monthly reports and comments from our clients and employees, as well as the benchmarks from HCP, to help us set goals so that we reach the highest level of experience possible. I think that commitment to improvement shows in our scores.”
“When we see agencies like Advanced Health Care that have so effectively provided outstanding care and employment experiences, we know we’re on the right track,” says Todd Austin, President of HCP. Advanced Health Care has worked extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”
Advanced Health Care is a WA State licensed private duty home health care agency. This year, we celebrate 40 years of serving Puget Sound clients with compassion and care. If you are looking for in home care for a loved one or would like to join us in our mission to care for others, please consider joining our caregiving family today.